Case Management
Contextine has created cloud-based solutions aimed toward enabling each of our clients achieve Proactive Compliance.
Collaboration
Every update/action/assignment taken place in the Case Investigation is notified in real-time via In-App notification or emails to stakeholders, keeping everyone updated with the case investigation.
Case Investigation is evolved when investigators, stakeholders comment on the cases off the record and enable collective efforts. Any name mentioned in the comments notifies the user/investigator via in-app notification/email.
Task Management
Assign time-based tasks to individuals or teams. Automatically send the due date reminders to the owners of the tasks.
Geographical Insights
Integrate your case data with Google Maps to provide geographic insights for better loss prevention. Geographical bird’s eye view of what’s going on in your locations.
Filter the view by a number of cases or by Case type. In case of any high-risk location, identify locations within the radius of “n” miles.
Timeline Visualizer
Track and visualize the issues, milestones and key events in your case – and evaluate events in a graphical timeline with Case Investigation Timeline, Identify where the max time was consumed in the investigation. The milestones are customizable as per your needs.
Role-Based Access Control
Contextine uses a role-based authorization scheme (RBAC) and users are granted specific roles that have fine-grained permissions to ensure that only authorized people can see or edit specific areas of the system or specific operations in the system.
Customized Templates
Allows multiple Case Investigation templates to be created for different types of malicius events or frauds, and these templates can be used across the organization. Add your customized fields, pages and even customized behavior such as notification triggers, workflow changes, etc.
Reports and Analytics
Make use of powerful analytics and reporting capabilities that give a real picture of how investigations are progressing in your organization. On-Demand dashboards, reports provides the meaningful insights which are important to your organization.
Centralized Repository
Centralised repository for creating and storing all case-related documents in a secured database.
The Contextine
3-Way Guarantee
Personalized Onboarding
Data Security
Dedicated Support
